Have you worried when your Alexa Won’t Turn On? Well, Alexa is a smart device that can make your home smart, manage your smart gadgets, listen to music, latest news updates, and more. Alexa can respond to your voice commands. Alexa listens to each of your commands and then performs the task.
Nowadays, most users have used Alexa devices in their homes and offices. Sometimes users got frustrated when they faced trouble with their Alexa device. The users have faced different types of Alexa issues when they set up Alexa with smartphones, windows, Pc, or Mac devices.
One of the most common issues faced by users is Amazon Alexa Won’t turn On. What do you do when your Alexa won’t Turn On? The Alexa users got panic when their Alexa won’t turn on. Don’t Panic. The Alexa won’t turn On is a common issue and it can be resolved easily. If you are the same experience and looking for the right solution, then you have come to the right place. In this blog, we discuss the causes and solutions to fix the Alexa won’t turn on issue.
Causes of the Alexa Echo Not Turning On
There are many reasons behind the Alexa Echo dot not turning on issue. The major reasons Alexa Won’t turn on the issue are a low or weak internet connection, the power adapter is damaged, or the device isn’t plugged in properly. The main reasons the Amazon Alexa Won’t turn on the issue is:
- Damaged or Faulty Power Cord
- Faulty power circuit board
- Faulty Motherboard malfunctions
- Power cord is not properly plugged In
- Poor Internet Connection
- Outdated Firmware
Troubleshooting Steps to Fix Alexa Won’t Turn On Issue
Now it’s time to fix the Alexa Won’t Turn on the issue with simple troubleshooting methods. Follow the steps to resolve Alexa Won’t Turn On Issue.
1. Unplug the Alexa Echo Device: When you see your Alexa Won’t Turn on, then you need to do first is Unplugging the Alexa Device. Follow the procedure to unplug the device.
- Unplug the power adapter from the power source
- Wait for 5 minutes
- If your Alexa Echo device has become hot, then let it cool down
- Put back adapter in the power outlet
- Now check the Alexa is working or not
2. Change the Power Adapter:
If the unplugging method did not work out, you can easily change the power source. Sometimes the damaged adapter chewed cables, and broken cables can be the reason Alexa won’t turn on issue. So change the damaged power adapter with a new one. After changing, the old power source to a new one, turn on the device and check whether the Alexa device is working or not.
3. Change the Power Outlet:
If your Alexa won’t be turning on, you can try to change the power outlet. Sometimes the issue is with the power outlet as well. Make sure your power outlet is working fine. Put the Alexa device into another power outlet.
4. Clean Dirty Speaker Power Port:
The Dirty speaker power port can cause of Alexa device not to turn on issue. If you are using a device for a long time, there’s a lot of dust on the device and the power port can damage it. So make sure to clean the device and the power port.
5. Update Firmware:
The outdated firmware version is another reason for the Alexa Won’t Turn on the issue. To resolve the Alexa not turning on the issue, first, you need to update the outdated firmware with the latest version. If you don’t know how to update firmware, you can simply contact Amazon Alexa experts who help you to update the firmware.
6. Replace the Damaged Motherboard or Circuit Board:
If your device circuit board or motherboard has been damaged, then your Alexa device won’t turn on. There is no solution to fix it, you need to replace the damaged circuit board or motherboard with a new one.
Get In touch with Alexa Experts
I hope all the steps help you to fix the Alexa Won’t turn on issue. In case you face any trouble fixing the issue, then you can directly contact Alexa helpline experts. The Alexa helpline experts also resolve the Alexa setup for Mac, Echo setup, download and install Alexa in Mac, Windows, or Pc devices, Alexa offline, Alexa not responding, and much more. Nextgenhomesolutions Alexa experts are available 24/7 for customer services.